Privacy policy

Privacy Policy

Last Updated: September 27, 2024

At Sonic Roofing LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (“Site”).

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

1. Information We Collect

We collect two types of information from users: Personal Information and Non-Personal Information.

a. Personal Information

Personal Information is data that can be used to identify you, such as:

Your name
Email address
Phone number

We collect this information when you voluntarily provide it, such as when you submit an inquiry or request information about our services via forms on the Site.

b. Non-Personal Information

Non-Personal Information is data that does not directly identify you. We use Google Analytics to collect information such as:

Your IP address
Browser type
Operating system
The pages you visit on our Site
The date and time of your visit

This information is collected automatically to help us analyze website traffic and usage patterns to improve our Site and services.

2. How We Use Your Information

The information we collect is used in the following ways:

To Respond to Inquiries and Provide Quotes: We use the email address and phone number you provide to respond to your inquiries or requests and provide online quotes for our services.
For Customer Support: Your information may be used to assist with any questions or issues you have with our services.
To Improve Our Website: Data collected through Google Analytics helps us understand how visitors interact with our Site, enabling us to enhance the user experience.

3. Google Analytics

We use Google Analytics to collect Non-Personal Information about visitors to our Site. Google Analytics helps us understand website traffic, behavior patterns, and how visitors use our Site. This data is collected anonymously and aggregated to produce reports that do not identify individual users.

You can learn more about how Google collects and processes data by visiting Google's Privacy Policy.

If you prefer not to be tracked by Google Analytics, you can opt-out by installing the Google Analytics Opt-out Browser Add-on.

4. Sharing Your Information

We do not sell, trade, or rent your Personal Information to third parties. We may share your Personal Information under the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as customer support or IT services. These providers are required to maintain the confidentiality of your information and are not allowed to use it for any purpose other than providing services on our behalf.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

5. Security of Your Information

We implement reasonable security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

6. Your Choices

You have the following rights regarding your Personal Information:

Opt-Out: If you no longer wish to receive communications from us, you can opt out by following the unsubscribe instructions in the email or by contacting us directly.
Access and Correction: You have the right to request access to or correction of your Personal Information. To do so, please contact us at [Insert Contact Information].

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect Personal Information from children. If we become aware that we have inadvertently collected Personal Information from a child under the age of 13, we will delete that information from our records.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party sites before providing them with your Personal Information.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Sonic Roofing LLC
sales@sonicroofing.com